How To Use Facebook Inbox
Your page inbox is a great tool to help you manage these interactions with your customers.
How to use facebook inbox. The main portion of this page the center area is where conversations appear. Step 1 open facebook messenger. You may have to hover your mouse over the left hand menu to expand it. Monitor all the messages and comments you receive on facebook and instagram. First navigate to the messages inbox from your home page by clicking the messages icon it looks like two overlapping word bubbles on the left menu.
If you aren t logged into facebook messenger enter your phone number and password to continue step 2 tap home. Doing so will open your facebook messenger to the last tab you had open. This can help you respond to people quickly strengthen relationships with existing customers and connect with new ones. This will take you to your inbox. Through the page inbox you are able to read and respond to messages that your business receives through messenger or instagram direct as well as comments on your facebook and instagram posts.
If messenger opens to a conversation first tap the back button in the top left corner of the screen step 3.